A little help.
Back to the court.
From joining your first league to running the whole competition. Find the next step here.
17 practical guides · Reviewed 4 November 202617 guides to get you moving
Contact Rallora support
Send the details we need to investigate your account or league issue.
Read guidePlayersJoin a league
Register a pair, find a partner or join the standby list.
Read guidePlayersFind fixtures by division
Browse the public fixture list, search by division or player, and share filtered matches.
Read guidePlayersCheck your registration status
Understand pending, approved and duplicate entries.
Read guidePlayersRallora emails and Playtomic ratings
Use the right contact email and provide the details used for league placement.
Read guidePlayersOpen your Match centre
Find your pairing, fixtures and next actions.
Read guidePlayersArrange and record a match booking
Chat with the fixture’s players, agree a time, then record the court booking.
Read guidePlayersSubmit, confirm or dispute a result
Turn the match score into an official result and updated standings.
Read guideClub adminsGet your club ready
Set up branding, staff and your first competition.
Read guideClub adminsCreate and launch a competition
From a private draft to open entry, divisions, fixtures and activation.
Read guideClub adminsAdd a team after registration closes
Use the club admin deadline override to add a missed pair to a draft or active competition.
Read guideClub adminsManage entries, divisions and players
Review entries, adjust draft placement, swap players and manage standby places.
Read guideClub adminsConfigure notifications and reminders
Choose what is sent, which channels are used and when messages can go out.
Read guideClub adminsReview results and resolve disputes
Monitor fixtures, investigate disagreements and correct official scores.
Read guidePlaytomicConnect your club to Playtomic
Enter the Venue ID, Client ID and Client Secret, then verify the connection.
Read guidePlaytomicHow Playtomic booking matching works
Understand full matches, pending bookings and results that still need entering.
Read guidePlaytomicRun a league without Playtomic connected
Use manual ratings and agreed bookings, and connect later if the club chooses.
Read guideWe’ll help you find the next step.
Your club organiser handles entries, pairing changes and result disputes. For a technical problem, email Rallora with your club name and what happened.