Rallora
Help centre/Club admins
Club admins GUIDE

Review results and resolve disputes

Monitor fixtures, investigate disagreements and correct official scores.

Reviewed 4 November 2026
STEP 01

Find the fixtures needing attention

  1. Use the fixture totals and filters in club admin to review To book, Booked, Awaiting result, Disputed result and Played.
  2. Open the result details for the correct fixture and check the pairings, submitted score and any dispute note.
  3. Ask the captains for clarification where needed before deciding the official result.
STEP 02

Resolve or correct a result

  1. Use the dispute resolution or official-result tools for the selected fixture.
  2. Enter and check both scores and the winning pairing before saving. This changes the official result and standings.
  3. If an already-confirmed result needs further investigation, use the available reopen control or contact Rallora support. Check the public table after any correction.

Need a hand with your club?

Contact the organiser for entry decisions, pairings and match disputes. For a technical problem, email support@rallora.app. Include your club name and the issue, keeping passwords and API secrets private.