Get your club’s API credentials
- The Rallora integration is intended for Playtomic Champion and Master clubs with External API access. Ask Playtomic if you are unsure about your entitlement.
- Sign in to Playtomic Manager as an authorised club administrator. Find the club’s External API or Developer Tools settings and generate credentials.
- Obtain the Venue ID for the correct club, plus the Client ID and matching Client Secret. If these are unavailable in your account, ask Playtomic support.
Connect in Rallora
- Open Club admin, then Integrations.
- Enter Venue ID, Client ID and Client Secret in the matching fields. Press Connect & verify.
- Wait for the connected and verified state. Check any error shown before retrying. A wrong venue or mismatched credentials need correcting at source.
Understand the connection
- Rallora uses a read-only connection for supported booking matching and player rating lookups. It does not create, change or cancel court reservations.
- A complete automatic fixture match requires the four correct players. Official league scores are still submitted and reviewed in Rallora.
- Use Disconnect Playtomic in Integrations to remove the saved connection when needed. You can continue operating the league manually.
Need a hand with your club?
Contact the organiser for entry decisions, pairings and match disputes. For a technical problem, email support@rallora.app. Include your club name and the issue, keeping passwords and API secrets private.